B.J. Wilson Ltd is an independent group of pharmacies serving the local community for over 40 years.

The company began in May 1966, when the first pharmacy was opened in Chaddesden. 40 years on and there are now eight pharmacies throughout Derby plus the internet pharmacy and supported by our head office at Pride Park.

Over the past forty years pharmacy has changed beyond recognition and that change is still taking place at, what seems an increasing rate. As well as the traditional role of supplier of medicines, pharmacy has entered a new era with the pharmacist now adopting a role of advisor on common ailments.

Wilson’s Pharmacy has taken up the challenge to provide a comprehensive pharmaceutical service to our customers. Over the years the Company has embraced new technology and it now has complete computer control of the dispensing, counter sales and stock reorder processes with electronic transmission of orders to our main wholesalers and our warehouse.

The developments in pharmacy both nationally and locally are constantly being monitored for further opportunities. We shall, whenever feasible, introduce modern technology and techniques. We pride ourselves in giving our customers value for money and the highest standard of service. We have ensured that all our Pharmacies act with integrity and maintain a sense of responsibility towards the community.

STAFF TRAINING

Our staff are trained to National Vocational Qualifications standard in addition to on-going product knowledge, pharmaceutical care and Medicine Counter Assistant Course to the RPSGB standard.

SATISFACTION

We endeavour to give the best possible service to our customers/patients visiting our pharmacies and we aim to regularly improve our standards. If you have any comments or suggestions about the service or the products that we have supplied, please speak to the pharmacist.

COMPLAINTS

Should you be unhappy with the service or products supplied, please discuss the matter with a member of staff. If you are still unhappy speak to the pharmacist in charge.

In the rare event you are still not satisfied please write to the Managing Director at: 13 Stadium Business Court Millennium Way Pride Park Derby DE24 8HP

About B J Wilson

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